Live prices for your dates · free cancellation on many rooms

Aparthotel · Hanoi · Ha Noi Municipality

The Galaxy Home Hotel & Apartment

A 4-star apartment-style stay in Cau Giay, Hanoi, with kitchens, balconies, and a staff that guests consistently praise.

  • Staff rated 9.2 by guests
  • Apartments with kitchenette and washing machine
  • Paid airport shuttle and car hire on site
8.9 Great 213 reviews Booking.com 8.9 · 213 reviews

About

The Galaxy Home Hotel & Apartment

The Galaxy Home Hotel & Apartment sits on Dich Vong Hau Street in Cau Giay District, Hanoi, about 30 km from Noi Bai International Airport. It's a 4-star property with 213 guest reviews earning an 8.9 overall rating, with staff scoring notably higher at 9.2.

The property blends hotel services with apartment comforts: rooms include kitchenettes, washing machines, and balconies in some suites. Guests can arrange airport shuttles, car rentals, laundry, and grocery shopping through the front desk, which operates 24 hours.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Staff service is the standout — Guests repeatedly mention warm, attentive staff who go out of their way to ensure comfort and even share meals and stories.
  • Spacious, well-equipped apartments — Rooms are described as luxurious and very spacious, with kitchenettes, washing machines, and in some suites balconies and bathtubs.
  • Practical location with local appeal — The Cau Giay location puts guests near restaurants, coffee shops, and a park, with the option to walk to nearby spots.

Worth weighing

3 to weigh
  • Some reviews note room issues — While most guests are satisfied, a few mention the bathroom cleanliness could be better, and one apartment's washer/dryer was highlighted as a plus but implies variability.
  • Room rates may run high for the value — With prices from £231 per night, the property is mid-to-upscale for Hanoi. Some trade-offs like paid airport shuttle and limited amenities (no pool, no fitness center) might affect perceived value.
  • No pets allowed and limited check-in window — Pets are not permitted, and check-in ends at 23:59, which may be restrictive for late arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Suite Balcony

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Bathtub
  • Balcony
  • Air conditioning

Deluxe Apartment

  • 1 King-size bed
  • Shower
  • Air conditioning

3 Hours Extra Charge overnight

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Tours/Ticket assistance
  • Grocery shopping service
  • Car hire
  • Paid airport shuttle
  • VIP check-in/-out

Room comforts

  • Air conditioning
  • Mini-bar
  • Flat-screen TV
  • Electric kettle
  • Ironing facilities
  • Washing machine
  • Dining table
  • Cookware/Kitchen utensils
  • Free toiletries
  • Parquet floor
  • Terrace

Safety & security

  • 24-hour security
  • Safe deposit box
  • Key card access
  • Key access
  • Smoke detectors
  • Fire extinguishers

Dining

  • Snack bar
  • In-room breakfast
  • Special diet menus

Business & practical

  • Fax/Photocopying
  • Lift
  • Free Wi-Fi in rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 213 reviews

Guest-rated 8.9/10 from 213 reviews

Booking.com · 8.9 · 213 reviews
8.9Verified guest

“The apartment had a washer and dryer, plenty of space, and was clean.”

8.9Verified guest

“The room felt luxurious and very roomy, with reliable Wi-Fi and a kitchenette area. The private bathroom was reasonably clean.”

8.9Verified guest

“The location was excellent — close to nice restaurants, coffee shops, and a pretty park. I walked about 10–15 minutes to Kadan for a nightcap. The deluxe apartment had climate control, multi-channel TV, and a mini fridge bar.”

8.9Verified guest

“The friendly staff made sure I was comfortable. I enjoyed the nice city view from my room.”

8.9Verified guest

“Staff went above and beyond with genuine warmth. I'd highly recommend having dinner with the hosts — it's not just a meal but an experience with great stories.”

8.9Verified guest

“The Junior Suite with Balcony had great views, let me enjoy fresh air, and the layout was spacious enough for a solo traveler.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Dining & coffee: Guests highlight the hotel's closeness to many nice restaurants and coffee shops, making it easy to find local eats without going far.

Nearby park: A beautiful park is within walking distance, offering a green escape for morning or evening strolls.

Kadan (nightlife): One reviewer mentions a 10–15 minute walk to Kadan for drinks before bed, suggesting a lively nightlife option nearby.

36E Dich Vong Hau Street, Cau Giay District, Hanoi, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 01:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
27 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is from 01:00 to 12:00.

Is parking available at the hotel?

Yes, parking is listed as an amenity. However, additional details like cost or reservation requirements are not specified.

Are pets allowed?

No, pets are not allowed at this property.

Is there an airport shuttle?

A paid airport shuttle is available, and the hotel is about 30 km from Noi Bai International Airport.

Do the rooms have kitchenettes?

Yes, many rooms include kitchenette facilities with cookware, a dining table, an electric kettle, and some have a washing machine, per guest reviews and amenity lists.

Is smoking allowed on site?

No, smoking is not allowed on the property.

The bottom line

A reliable choice for travelers who prioritize space, kitchen conveniences, and genuinely attentive staff over budget savings.

8.9Best for those who want apartment-style amenities with hotel-level service in Cau Giay.

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